Privacy Policy

BrainyBots provides live online AI and coding learning programmes for students in Grades 4–8 through brainybots.co.uk.

For privacy questions, you can contact BrainyBots through our Contact page or by WhatsApp / phone on +44 7780 272457.

The information we collect depends on how you interact with BrainyBots. It may include:

• parent or guardian name and contact details;
• student name and current grade;
• programme interest, demo requests and enquiry details;
• information you voluntarily include in messages or forms;
• enrolment and course administration information;
• records needed to organise or support live online classes;
• technical website information that may be generated by WordPress, hosting, security tools or cookies, depending on the website configuration.

We ask parents and guardians not to submit unnecessary sensitive information about a child through website forms.

BrainyBots may use personal information to:

• respond to enquiries from parents and guardians;
• arrange and follow up on free demo requests;
• recommend the relevant programme based on a student’s grade and stated needs;
• manage enrolment, class communication and course delivery;
• provide customer support and respond to programme questions;
• maintain the security and operation of the website and learning services;
• send marketing or programme updates where there is an appropriate lawful basis and, where required, permission to do so;
• meet legal, accounting or regulatory obligations where applicable.

Depending on the activity, BrainyBots may rely on one or more lawful bases under UK data protection law.

Where consent is used as the lawful basis, it can be withdrawn. Withdrawal does not affect processing that was lawful before consent was withdrawn.

BrainyBots provides learning services for children, so we take particular care with information relating to students.

• Website demo and contact forms are intended to be completed by a parent or guardian when they include information about a child.
• We aim to collect only the information reasonably needed to organise learning, provide support and deliver the service.
• Children should not share passwords, home addresses, payment information or other unnecessary personal details in AI tools or class activities.
• Where privacy information is directed to children, it should be presented in clear, age-appropriate language.

BrainyBots may use service providers where necessary to operate the website, communicate with families or deliver learning. Depending on the actual tools in use, these may include categories such as:

• website hosting and WordPress service providers;
• communications and messaging providers;
• live-class or video-conferencing services;
• email, scheduling or customer-support tools;
• payment providers if online payment services are introduced;
• professional advisers or authorities where disclosure is legally required.

Service providers should only receive information necessary for the relevant service and should process it under appropriate contractual and security arrangements.

Some technology providers may process or store information outside the United Kingdom. Where international transfers of personal information take place, BrainyBots should use an appropriate legal transfer mechanism and safeguards where required by UK data protection law.

BrainyBots should keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, and for any additional period required for legal, accounting, safeguarding or dispute-resolution reasons.

Different categories of information may have different retention periods. Records that are no longer needed should be deleted or anonymised securely where appropriate.

The BrainyBots website runs on WordPress and is hosted through Hostinger. WordPress, the hosting environment or installed plugins may use cookies or similar technologies for essential functions, security or other configured features.

Non-essential analytics, advertising or similar cookies should not be set before the required consent has been obtained. See the Cookie Policy for a clearer explanation once published.

Depending on the circumstances and the lawful basis being used, UK data protection law may give you rights including:

• the right to access personal information;
• the right to ask for inaccurate information to be corrected;
• the right to request deletion in certain circumstances;
• the right to request restriction of processing in certain circumstances;
• the right to object to certain processing;
• the right to data portability where applicable;
• the right to withdraw consent where processing is based on consent.

To make a request, contact BrainyBots through the Contact page.

BrainyBots should use reasonable technical and organisational safeguards appropriate to the type of information being handled. These may include access controls, secure account practices, reputable service providers, website security measures and limiting personal information to people who need it for legitimate business or teaching purposes.

No online system can be guaranteed to be completely secure, so families should also avoid sending unnecessary sensitive information through forms, email, messaging or AI tools.

If you have a question about this privacy notice or how BrainyBots uses personal information, contact us through our Contact page or by WhatsApp / phone on +44 7780 272457.

If you remain concerned about how your personal information is being handled, you may also have the right to complain to the UK Information Commissioner’s Office (ICO).